ŞEREF KESER

CIO

Digital Transformation | Retail, Logistics & Wholesale IT Leadership

EXECUTIVE SUMMARY

Senior IT Executive with 30+ years of leadership experience driving enterprise-wide digital transformation across retail chains, logistics operations, wholesale distribution, and manufacturing environments. Proven ability to align IT strategy with business growth, optimize costs, strengthen cyber security, and modernize ERP-driven supply chain ecosystems.

CORE EXPERTISE

Enterprise IT Strategy & GovernanceRetail & Store Network IT OperationsLogistics & Warehouse Systems DigitalizationERP Leadership (Dynamics AX/D365, Netsis)Cyber Security & Compliance (ISO27001, GDPR)Cloud Transformation (Azure, O365 Hybrid)Vendor, Contract & Budget ManagementBusiness Intelligence (Power BI, QlikSense)Program & Project Leadership (PMP)

SELECTED IMPACT

Led CIO-level IT operations for over 20 years in retail & wholesale enterprises

Implemented enterprise ERP transformations covering finance, supply chain, and production

Delivered measurable cost optimization through virtualization and licensing strategies

Built executive reporting culture enabling data-driven management decisions

Managed international branch and multi-country infrastructure integrations

DIGITAL MARKETING & AI CAPABILITIES

Meta Ecosystem

  • Behavioral Targeting
  • Cross-Platform Scaling
  • AI Creative Optimization

Google Ads & SEO

  • High-Intent Search Capture
  • Performance Max (PMax)
  • Technical SEO & Schema

Amazon & Marketplaces

  • FBA Optimization
  • Global Expansion (PAN-EU)
  • Buy Box Dominance

AI & Automation

  • Predictive Analytics
  • Chatbot & CRM Automation
  • Data-Driven Forecasting

PROFESSIONAL EXPERIENCE

CIO

Baydemirler Textile Group (Brillant Retail & Wholesale)

1998 – 2018 | Istanbul
  • Deployed Microsoft Dynamics AX ERP across purchasing, sales, production, finance, HR
  • Established BI reporting platform (QlikView) for executive decision-making
  • Designed secure WAN connectivity across stores, warehouses, HQ
  • Implemented virtualization, disaster recovery, and cyber security frameworks
  • Supported Germany-based branch operations and cross-border integration

Digital Transformation & IT Strategy Consultant

Independent Consultancy

2018 – 2020 | Istanbul / Krefeld
  • Advised organizations on ERP governance, RPA automation, BI analytics, and digital roadmaps.
Web & CMS Solutions

Digital Presence

Corporate web architectures, high-traffic portals, and customized CMS integrations.

Mobile App Development

iOS & Android

Cross-platform mobile applications focused on retail sales and customer engagement.

Interactive Tech (AR/VR)

Immersive Experience

Virtual showrooms, 360 tours, and augmented reality for digital product visualization.

E-Commerce Strategy

B2B & B2C Platforms

Comprehensive e-commerce ecosystems integrated with real-time ERP data pipelines.

IT Director

Development Group (Transformation Assignment)

2021 | Istanbul
  • Built full IT roadmap within weeks
  • Initiated Office365 modernization and collaboration governance
  • Introduced Power BI reporting without additional investment
  • Strengthened network infrastructure and SIEM-based monitoring

EDUCATION & CERTIFICATIONS

B.Sc. Mathematics – Yıldız Technical University

PMPCEHISO27001ISO27701GDPR-DPO

LANGUAGES

TurkishNative
EnglishMedium
GermanLearning